Reviewed July 25, 2026

Digital Delivery and Refund Policy

Premium products are digital goods delivered through Payhip. The product page states the current price and included formats before checkout.

Delivery

After successful checkout, Payhip sends the digital download to the receipt email. Premium product pages also provide a My Library route for the matching browser app. Keep the Payhip receipt because it is the purchase record used for support.

Access and local data

Browser-app records may depend on the browser profile and device being used. Clearing site data, using private browsing, changing browsers, or losing the device can remove locally stored information. Important records should be preserved separately. The Notion template remains in the buyer's own workspace after duplication.

Refund requests

Refund requests may be submitted within 7 days of purchase by emailing support@notiontemplafix.com with the product name, purchase date, and Payhip receipt email. Requests are reviewed against the order record and the nature of the digital product. Duplicate charges, inaccessible files, and materially incorrect product descriptions receive priority investigation.

Before requesting a refund

Contact support first when the issue is a missing email, incorrect product link, or access restoration. This allows a delivery problem to be separated from a product-fit concern. Nothing in this policy limits rights that cannot legally be excluded in the buyer's jurisdiction.